Refund Policy for RootSkyBooks
Last updated: September 25, 2024
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Purchases via Amazon
Since the majority of our products are sold through Amazon, we do not manage returns or refunds directly. If you have purchased a book or other product from Amazon and wish to return it, please refer to Amazon’s Return and Refund Policy. Amazon typically allows returns within 30 days of purchase, and you can initiate the return process directly via your Amazon account.
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Digital Products and Resources Sold on RootSkyBooks
For digital downloads or resources purchased directly from our website, we offer a 7-day return window. If you encounter any issues or are unsatisfied with your purchase, please contact us at contact@rootskybooks.com for assistance. We may issue a refund or provide support depending on the nature of the issue. Please allow up to 10 business days for processing any refunds.
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Refund Timeline
Refunds for digital products will be processed within 10 business days, and the funds will be returned to the original payment method used at checkout.